Installation And Troubleshooting

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Other than having more system resources, a good reason why you may get your own hosting server and use it instead of a shared hosting plan is the fact you could install and run a wide selection of software. With a shared account, you could use programs, that do not need root access and are not set up server-side, so if you need certain software for your web sites, you can't install it on a shared hosting server. This is not so with a server of your own where you could install everything you would like. The downside is that you may not have much experience and handling your own machine is more difficult that managing a shared Internet hosting account in which the service provider takes care of the majority of things. That's why we offer an extra service for our server packages called Installation & Troubleshooting and you may take advantage of it any time that you come across any issues with the supervision of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade comes with one hour of custom work on your server, so in case you get any one of our VPS servers plans, you could benefit from this service and have our administrators carry out various tasks that you can not perform yourself or you just have no time. They could install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any app that doesn't work efficiently for some reason. You can add the upgrade to your package as often as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your server also, but just in case you require more than that, you can always add the Installation & Troubleshooting upgrade with several clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

In the event that you need our upgrade for any reason, you could add it to your dedicated server with a few mouse clicks through your billing CP or if you will need some custom work on the machine the instant it is put in place, you can get the upgrade during the signup procedure and tell us exactly what you need to be performed, so everything will be ready once your server is working. Sixty minutes of custom work are added to your account each time you get the upgrade, so you can take advantage of this service as many times as you require. If some task needs less time to be carried out, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will enable you to focus on developing and promoting your websites without spending time on maintaining the dedicated web server or the software installed on it. You'll be able to take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides are not enough to carry out all tasks that you need.