Phone Support in Hosting
All our hosting plans offer phone support 14 hours per day even on public holidays, therefore if you don't have an account yet, you'll be able to give us a call and learn more about our solutions or if we will meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so that you are able to call the number which is nearer to you. If you are an existing customer, we will help you promptly with any general and billing matters and with a number of tech issues so as to save you time and efforts - we acknowledge the fact that in some cases it's easier to speak with a live person so as to get things done immediately. Certainly, some matters cannot be taken care of on the phone, so in such a case you can employ our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be somebody to assist you if you have any queries about the semi-dedicated server plans that we supply. Whether you need to know more about the plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex problems may require a ticket to give time to our technical support crew to analyze, we're able to assist you with quite a lot of technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the United states of America, Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in a different country, we have an international number where you will be able to reach us.