Service Channels

  • Video Tutorials
  • Video Tutorials

  • Learn swiftly the guidelines on how to change a file or transfer a database from our line of step–by–step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide an easy–to–use Frequently Answered Questions section where you will find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is at your disposal 24 hours to reply to your technical queries. Expect a solution in maximum one hour after you have submitted the ticket.

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Types of Help

  • Shared Hosting Support
  • Hosting Help and Support

  • If you need advice managing your Linux hosting account, or need more resources for your sites, just let us know and we’ll give you the finest answer.

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  • VPS Hosting Support
  • VPS Servers Support

  • In case you have troubles managing your SolusVM admin interface, or with any of the free applications your VPS is pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • You like to improve the configuration of your dedicated server? We are online night and day to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of skilled technicians ready to assist you with anything at all associated with your semi-dedicated server. They are on hand 24/7 all year round.
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