Service Channels
Video Tutorials
Learn swiftly the guidelines on how to change a file or transfer a database from our line of step–by–step video tutorials.
A F.A.Q. Section
We provide an easy–to–use Frequently Answered Questions section where you will find solutions to the most regularly asked questions.
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A Ticketing System
Our support team is at your disposal 24 hours to reply to your technical queries. Expect a solution in maximum one hour after you have submitted the ticket.
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Types of Help
Hosting Help and Support
If you need advice managing your Linux hosting account, or need more resources for your sites, just let us know and we’ll give you the finest answer.
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VPS Servers Support
In case you have troubles managing your SolusVM admin interface, or with any of the free applications your VPS is pre–configured with, just notify us.
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Dedicated Servers Help & Support
You like to improve the configuration of your dedicated server? We are online night and day to provide assistance to you.
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Semi-Dedicated Hosting Support
- We have a staff of skilled technicians ready to assist you with anything at all associated with your semi-dedicated server. They are on hand 24/7 all year round.
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