Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center integrated into our Web Hosting Control Panel. It boasts an ever–expanding knowledge base with commonly asked questions and comprehensive help articles contributed by our skillful tech support staff.

  • Top quality support service
  • Instructional Video Clips

  • For those of you who wish to learn how to fix a regularly experienced issue by watching a video lesson, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the tutorial videos are concise and simple to comprehend. They offer you step–by–step demonstrations of different website management tasks.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 help desk service and a sixty–minute ticket response guarantee. Our knowledgeable technicians will be online for you 24/7/365 to answer your queries and to remedy any problem that you may possibly stumble upon. Just open a support ticket from the Help section and we’ll respond to you in a flash.