1 hour ticket response
Quick assistance is our fundamental priority and this is why we have a team of experienced customer support engineers who will be happy to offer a prompt answer to any question that you may possibly have. Simply submit your support ticket from the Web Hosting Control Panel and we’ll reply back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a 20–minute customer support ticket response time.
An Outstanding Technical Support Service
Each member of our client service staff has many years of experience in the Linux hosting sphere and most of them have been with us for at least five years. They all are ready to answer all your inquiries in the most competent way possible.
An Intuitive Help Center
To help you get a quick tip on how you can use a given feature, we have included a really user–friendly Help Center section in our Web Hosting Control Panel. You can browse through a large collection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. archive or check our educational video tutorials.