Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Guarantee

  • Our client help team is available day–and–night to attend to every one of your assistance demands. Every ticket you send out to us will be resolved within no more than 60 mins. If your case requires aid from an admin, we’ll address the ticket to the technician in charge and will notify you that the situation is under control.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • We deliver 24/7 client assistance through a ultra–fast ticket program included in your Control Panel. You’ll be able to e mail us all the time about any of the software packages that come installed in advance on your virtual server, including the desired Linux OS version, the server management panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • A comprehensive and frequently updated knowledge base is included in our in–house built Web Hosting Control Panel. It offers you quick tips on how to execute all of the essential site management jobs. The Help zone supplies thorough how to articles and step by step video tutorials. You can access the Help area by hitting the Help or Video buttons in the upper right corner of each Control Panel section.